Privacy Policy

1. Who We Are

My Mortgage Locator (“we,” “us,” “our”) operates MyMortgageLocator.ca and provides mortgage brokerage and related services as licensed mortgage professionals under Dominion Lending Centres, a licensed mortgage brokerage (Originator Licence: M20003732). My Mortgage Locator is independently owned and operated. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. We are committed to protecting your privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

2. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, and mailing address when you inquire, book a call, or use our services.
• Financial and application information: information you provide in connection with a mortgage or financing application or inquiry, which may include income, employment, assets, debts, credit-related information, and property details, as needed to provide our services.
• Communications: records of your communications with us, including emails, call notes, and scheduling information.
• Usage and technical information: when you use our website, we may collect information such as IP address, browser type, device type, pages visited, and similar technical data. We may use cookies and similar technologies as described below.

3. How We Use Your Information

We use your information to:

• Provide mortgage brokerage services, including assessing your needs, matching you with lenders, and assisting with applications and related processes.
• Communicate with you about your file, appointments, and our services.
• Send you marketing or promotional communications where you have given consent or where permitted by law.
• Improve our website, services, and client experience.
• Comply with legal, regulatory, and professional obligations, including anti-money laundering and record-keeping requirements.
• Protect our rights and the security of our systems and clients.

4. Sharing and Disclosure

We may share your information with lenders, insurers, credit bureaus, legal and regulatory bodies, and service providers (e.g., technology, hosting, or professional advisors) as necessary to provide our services, comply with law, or protect our rights. We do not sell your personal information to third parties for their marketing purposes. We require parties who process your information on our behalf to protect it in line with this policy and applicable law.

5. Consent

By providing your personal information to us through our website or in connection with our services, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw consent for certain uses (e.g., marketing) at any time by contacting us; withdrawal may limit our ability to provide some services. We may collect, use, or disclose information without consent where required or permitted by law.

6. Security and Retention

We use reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security. We retain your information for as long as necessary to provide our services, satisfy legal and regulatory requirements, and resolve disputes. After that, we securely delete or anonymize it where appropriate.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent. To exercise these rights or ask questions about our practices, contact us using the details below. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a privacy supervisory authority.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You can adjust your browser settings to refuse or limit cookies; some features may not work fully if you do so. We do not use cookies to track you for third-party advertising in a way that identifies you personally without your consent.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., lenders, scheduling tools). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when we do. We encourage you to review this page periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy where permitted by law.

11. Contact Us

For questions, requests, or complaints about this Privacy Policy or our handling of your personal information, contact us at:

My Mortgage Locator
Email: info@mymortgagelocator.com
Phone: (705) 716-9705